Wishbone Chair | Platinum Replica

10 - 14 Weeks

• Estimated Lead Time for this item is 10 - 14 weeks. Please note that this lead time is an estimation and must not be regarded as a guaranteed turnaround time and may vary due to factors beyond our control including such as delays in production, shipping and/or other third party logistics.
• Once your item(s) has arrived into our Sydney warehouse, we will contact you prior to booking final courier delivery.
• Please note that Lead Times refer to the item or item's arrival into our Sydney warehouse. Final courier delivery is not included in this period. The time required for courier delivery is in addition and will depend on your location.
• WA customers: Please note that courier delivery from Sydney can take 1 - 2 weeks. This is due to courier logistics and beyond our control.
• You can track your item's progress via your Account on the Order History page.
• If you have any questions of queries regarding delivery, please call us on 1300 797 277 or email us.
• For further information, please refer to our Delivery Policy.

Delivery

• Use the Delivery Calculator (underneath the 'Add to Cart' button or on the Shopping Cart) to calculate delivery cost to your suburb.
• Please note that we are a furniture company who uses external couriers. Australian couriers are not removalists and as such are not required to unpack cartons, assemble products or remove packaging. All deliveries are 'kerbside' deliveries. You may require more than 1 person at your delivery address to assist you.
• For bulky or heavy items, you must have 2 or more able-bodied persons at your delivery address to receive your goods. This is your responsibility. If this is not possible, please ask us to source a specialist removalist service in your area who can give you a quote for delivery.
• We use a specialist bulky goods transport broker to ensure maximum delivery care and speed at the most competitive price to most Australian cities, regions and towns. Delivery is by sealed road access only (not by air, ferry or unsealed road).
• Delivery charges are GST inclusive and will be added at Checkout.
• Storage charges will apply to items that are not despatched for final courier delivery or collection within 7 days of receipt into our warehouse. These are charged on a weekly, per pallet or part thereof, basis.
• If you require assistance with delivery, please contact us in advance so that we can seek to organise an assisted delivery service. Additional charges will apply.

This Product comes with a 3 Year Warranty

This item comes with a 3 Year Warranty *, FREE of additional charge, making it one of Australia's most generous Product Guarantees.

So confident are we in the quality of materials used and the experience and skill of our suppliers that we are able to offer Warranty Periods up to five (5) times longer than other furniture sellers, online or offline.

Our items undergo strict Quality Control to ensure that a precise and fine attention to detail has been undertaken throughout the production process.

Should an item not live up to its required standards we will ensure that it is mended, repaired or if necessary, replaced. Warranties do not cover or protect against wear and tear, inappropriate item use, misuse or abuse. Warranties are non-transferable.

* For domestic, private usage. Warranty period for non-private use is six (6) months.

14 Days

• You must notify us of your intention to return an item within fourteen (14) days of delivery. We will email you a Return Number;
• The item must be returned to us in new and un-used condition;
• The item must be completely re-packaged to its original wrapped & packaged state, ready for re-sale;
• If you discard, destroy or are unable to re-use the original packaging due to misadventure suffered to it whilst in your care, you must replace the packaging with the same or similar materials. Items returned that have been damaged in-transit due to incorrect re-packaging will not be refunded. It is your responsibility to ensure that returned items are packaged in the exact same way as they were originally sent;
• All tags and labels must be in situ and 'unremoved';
• The item must be complete with any and all instructions or assembly tools;
• All returned items are inspected to ensure the above (please allow 3 days);
• Upon successful inspection pass, you will be refunded 80% of the purchase price within 5 working days.
• Door-to-door delivery charges are non-refundable.

For further information, read our Return + Refund Policy in full.